Our AI support assistant Vianna is here to help with any questions you may have. She may not be able to answer every question you ask as she is still a Beta project, but rest assured she will do her best to help and point you in the right direction to get the support you need. Please note that Vianna is not a replacement for Simply Eddie’s support and whilst she is here to help, you can still contact Simply Eddie’s support by opening a ticket via your control panel.
If Vianna doesn’t understand your question you can try rephrasing it. If she still doesn’t understand or doesn’t know the answer we kindly ask you to contact our support team and let us know the question she couldn’t answer. We’ll give you the answer you need and at the same time, we’ll be able to update her training and improve her future responses.
Open Vianna’s icon in the bottom right corner to get started and then either type your question or click the microphone icon and speak to her.